Shipping policy
Shipping Policy – Pets Zone
Thank you for shopping at Pets Zone. We are committed to delivering your orders safely and on time.
Order Processing Time
All orders are processed within 1–3 business days after payment confirmation. During peak seasons or holidays, processing may take a little longer.
Delivery Time
Estimated delivery times vary depending on your location:
• United States: 7–15 business days
• Other locations: 10–25 business days
Please note that delivery times are estimates and can occasionally be longer due to external factors such as customs processing, carrier delays, or holidays.
Shipping Confirmation & Tracking
Once your order has been shipped, you will receive a shipping confirmation email with tracking information. You can use this tracking number to check the status of your shipment.
Shipping Costs
Shipping costs are calculated at checkout and may vary depending on the weight, size, and destination of your order.
Lost or Delayed Orders
While we make every effort to ensure timely delivery, Pets Zone is not responsible for delays caused by carriers, customs, or other unforeseen circumstances. If your order has not arrived within the estimated delivery window, please contact us at petszone666@gmail.com and we will assist you in tracking your package.
Contact Us
If you have any questions or concerns about shipping, please email us at:
Thank you for choosing Pets Zone!